Terms of service
Terms of Service
Effective date: September 26, 2026
These Terms of Service govern your use of the Drawn to Fire website and your purchase of products and custom services from Drawn to Fire.
By using this website or placing an order, you agree to these terms.
Orders and Custom Work
Drawn to Fire provides custom engraving, printing, personalization, apparel, and related products and services.
We may contact you for clarification, artwork, sizing, design instructions, or proof approval before production begins.
You are responsible for the accuracy of all information you submit, including:
- Names
- Dates
- Spelling
- Sizes
- Colors
- Artwork
- Logos
- Images
- Text
- Design instructions
If a proof is provided and approved, the approved proof controls production.
Customer-Supplied Artwork and Intellectual Property
By submitting artwork, photographs, logos, trademarks, text, designs, or other content to Drawn to Fire, you represent that you own that material, are properly licensed to use it, or otherwise have permission to reproduce it.
You grant Drawn to Fire a limited license to use customer-supplied materials only as reasonably necessary to design, manufacture, fulfill, and support your order.
Drawn to Fire may refuse or cancel a request that we reasonably believe:
- Violates applicable law
- Infringes another party’s intellectual-property rights
- Violates platform or payment-provider rules
- Cannot be produced safely
- Cannot lawfully be manufactured or sold
Drawn to Fire Content
Unless otherwise stated, the Drawn to Fire name, branding, website content, original graphics, original photographs, and original designs remain the property of Drawn to Fire or their respective rights holders.
They may not be copied, reproduced, or used commercially without permission.
Product Appearance and Material Variation
Because many of our products involve engraving, printing, coatings, wood, metal, glass, leather, fabric, and other physical materials, minor variations may naturally occur.
Differences may include:
- Color
- Texture
- Grain
- Surface finish
- Engraving appearance
- Print appearance
- Placement
Reasonable variations are not considered defects when the finished product substantially matches the approved design and product description.
Pricing and Payment
Prices are displayed in U.S. dollars unless otherwise stated.
Applicable taxes, shipping costs, and other charges are displayed or calculated during checkout.
Orders are subject to payment authorization and acceptance.
We reserve the right to correct obvious pricing or technical errors before production begins.
Taxes
Applicable sales taxes may be collected as required by law.
Shipping
Shipping is governed by the Drawn to Fire Shipping Policy.
Carrier delivery estimates are not guarantees.
Returns, Refunds, and Cancellations
Returns, refunds, exchanges, and cancellations are governed by our Refund / Return Policy.
Custom work may become non-refundable once production begins.
Website Errors
We may correct:
- Typographical errors
- Pricing errors
- Product-information errors
- Technical errors
We may also modify or discontinue products or services.
If a significant error affects an order that has not yet entered production, we will make reasonable efforts to contact you before proceeding.
Limitation of Liability
To the fullest extent permitted by applicable law, Drawn to Fire will not be liable for indirect, incidental, special, or consequential damages arising from use of the website, products, or services.
Nothing in these terms limits any legal rights or remedies that cannot lawfully be limited.
Governing Law
These terms are governed by the laws of the State of Texas, except where applicable consumer-protection law requires otherwise.
Changes to These Terms
We may update these Terms of Service from time to time.
The version posted on the website at the time of your purchase will generally apply to that order unless otherwise required by law.
Contact
Questions about these Terms of Service may be sent to:
dtfengraving@gmail.com